Staff Product Manager – Agency Monetization & Wallet

listed 41 days ago

Nirdisha removes a role 90 days after it was listed.

About the role

Own the product strategy and roadmap for HighLevel's Reselling, Rebilling, and Wallet platform.
Identify customer problems and market opportunities to improve how agencies monetize HighLevel products and manage financial operations.
Lead product initiatives from discovery through execution, balancing customer needs, technical complexity, and business objectives.
Partner closely with Engineering and Design to build scalable, reliable, and intuitive platform experiences.
Collaborate with Finance, Revenue Operations, Customer Success, and other Product teams to ensure seamless end-to-end monetization workflows.
Define success metrics, leverage customer insights and data, and continuously optimize product performance.
Drive alignment across stakeholders while influencing product direction across multiple teams.
Mentor Product Managers and contribute to raising the overall product management bar across the organization.

Own the product vision, strategy, and roadmap for HighLevel's Reselling, Rebilling, and Wallet products.
Lead the end-to-end product lifecycle, from customer discovery and strategy through execution, launch, and continuous improvement.
Build products that simplify how agencies monetize HighLevel, manage billing workflows, and operate their businesses.
Partner closely with Engineering, Design, Finance, Revenue Operations, Customer Success, and other Product teams to deliver scalable, customer-centric solutions.
Drive product decisions by leveraging customer research, market insights, experimentation, and data.
Balance customer needs, business objectives, technical complexity, and platform scalability to deliver high-impact outcomes.
Define success metrics, monitor product performance, and continuously improve customer experience through data-driven iteration.
Influence product direction across multiple teams and align stakeholders around a shared product vision.
Mentor Product Managers and contribute to strengthening product strategy, execution, and product management best practices across the organization.

8+ years of Product Management experience, including ownership of complex financial or payments infrastructure in SaaS or fintech environments.
Proven ability to design, ship, and scale systems that handle large volumes of financial transactions and reconciliations.
Deep understanding of Stripe’s ecosystem — including Connected Accounts, Treasury, Payment Intents, Tax APIs, and reconciliation workflows.
Strong grasp of global payments, multi-currency management, and FX settlement across regions (US, EU, Canada, India, Australia).
Experience implementing or integrating tax compliance systems (e.g., Stripe Tax, Avalara, or internal frameworks) for B2B and reseller transactions.
Demonstrated ability to work across finance, tax, and engineering teams to ensure accounting accuracy and regulatory alignment.
High comfort with hands-on execution — including data validation, variance analysis, and mapping product usage to revenue.
Analytical mindset with experience using SQL, BI tools, or financial data models to diagnose issues and validate hypotheses.
Strong stakeholder management and communication skills, with the ability to simplify complex financial concepts for cross-functional audiences.
Track record of driving measurable impact through systemic improvements, automation, and data-driven decisions.

The rest of this description is on the employer’s own page.