Lead Product Designer - Builder

Our people

With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact

Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on our YouTube Channel or Blog Posts

About the Role

We are seeking a Lead Product Designer for our Builder pod who can elevate HighLevel's creator tools through exceptional craft, product vision and systems thinking. The Builder pod owns the visual creation tools that help customers build websites, funnels, landing pages, emails, forms, templates, and future AI-powered experiences without code.

This is a Lead Individual Contributor role. You will influence product direction through exceptional design craft, product thinking, and cross-functional leadership rather than direct people management.

As a lead individual contributor, you will partner with product and engineering leaders to shape the future of HighLevel's builder experiences. You will help teams make complex creation workflows feel approachable, powerful and polished for agencies, entrepreneurs and SMBs who need to move quickly and produce high-quality customer-facing work.

We expect candidates at this level to demonstrate exceptional design craft and consistently raise the quality bar across the teams they work with. You should care deeply about hierarchy, layout, typography, spacing, interaction quality, usability, accessibility, and the details that make builder experiences feel precise, trustworthy, and fast.

Experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration is mandatory. Applications without portfolios will not be considered.

What You'll Do

• Lead design strategy and execution for one or more product pillars, translating customer needs, business goals and technical constraints into clear experience direction.

• Partner with product and engineering leaders to define product vision, prioritize opportunities and align teams around high-quality outcomes.

• Influence leadership decisions through customer empathy, data synthesis, product judgment, storytelling and strong design rationale.

• Drive quality reviews and set standards for usability, accessibility, interaction quality, visual consistency and design-system alignment.

• Mentor designers, improve critique, strengthen shared patterns and make design standards easier to adopt.

• Define and socialize metrics for design quality and impact, including usability, accessibility, task success, adoption, retention or customer satisfaction.

• Lead complex discovery and design work through ambiguity with clarity, speed and craft.

• Collaborate effectively across US and India time zones in a 100% remote environment.

The rest of this description is on the employer’s own page.