Manager, Client Services, India

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact Reporting of the role

This role reports to the Associate Director - Ecommerce

3 best things about the job

1. Opportunity to work with one of the fastest growing industry
2. Culture of learning, opportunities, creativity, and teamwork
3. Opportunity to work with some of the biggest brands across industries

In this role, your goals will be

In Three months

• Develop and advice on campaign strategies for clients across marketplaces, quick commerce and grocery platforms, in accordance with brand goals
• Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand’s objectives to ensure stellar customer experience
• Review performance of key metrics against set goals, benchmarks and previous performance
• Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media
• Identify trends, benchmarks and best practices
• Maintain P&L to ensure profitability and optimum utilization of resources for concerned

In Six months

• You will have started making significant business impact through your understanding, knowledge, and initiatives

In Twelve months

• You would have successfully accelerated this vertical in the agency

The rest of this description is on the employer’s own page.