Customer Support Engineer, Tier 2 - India
listed 51 days ago
Nirdisha removes a role 90 days after it was listed.
- Sector
- Security
- City
- Hyderabad
- Area
- HITEC City
- Experience
- 1 to 3 years
- Role family
- Customer Support
- Employment type
- Full Time
- Salary
- Not disclosed
- Posted
- 17 Jul 2026 · 1 month ago
- Last checked
- 7 Sept 2026
About the role
About JumpCloud®
JumpCloud is Intelligent, Secure IT.
About the Role
As a Tier 2 Customer Support Engineering specializing in Windows and Active Directory, you serve as subject matter expert bridging deep technical troubleshooting and executive-level customer communication.
In this role, you will solve high-complexity identity and directory integration escalations that directly impact enterprise customers' core IT infrastructure.
We are seeking an engineer who is eager to expand their impact by learning to support broader platform capabilities, including RADIUS, SSO/SML/SCIM, and our cutting-edge AI features.
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