BA/PM_Loans

Job Title: BA Loans

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

Role purpose

You’ll support the delivery of change across our front book, combining strong Business Analysis with hands-on Project/Delivery Management. This is a fast-paced role for someone proactive who can shape ambiguous problems, drive outcomes at pace, and partner effectively across Technology, Operations, Risk, Legal and Product.

Key responsibilities

Business Analysis (core)

• Own end-to-end requirements: discovery, stakeholder interviews, process mapping, user stories, acceptance criteria, and traceability.
• Translate business needs into clear, testable requirements for Technology teams (Agile and/or hybrid delivery).
• Analyse current-state vs target-state processes for loan origination, servicing, amendments, repayments, interest/fees, covenants, and lifecycle events.
• Support solution design by clarifying business rules, data needs, controls, and operational impacts.
• Drive UAT approach: test scenarios, defect triage, sign-off criteria, and readiness for release.

Project / Delivery Management (ancillary)

• Plan and manage delivery across multiple workstreams: scope, milestones, RAID, dependencies, and governance.

Loans domain focus

• Demonstrate strong understanding of loan products and processes (e.g., syndicated/bilateral loans, facilities, drawdowns, rollovers, repricing, amendments/waivers, collateral/security considerations where relevant).
• Partner with Operations and Product to ensure solutions are workable, controlled, and scalable.
• Ensure regulatory, conduct, and control requirements are embedded into requirements and delivery.

Legal features (strong plus)

• Interpret and incorporate legal/contractual features into requirements (e.g., facility agreements, covenants, conditions precedent, representations, events of default, notice requirements).
• Work effectively with Legal and Compliance stakeholders to ensure accurate implementation of contractual obligations.

Required experience and capabilities

• Proven track record as a Business Analyst delivering complex change in fast-paced programmes/projects.
• Demonstrable experience in loans (front-to-back lifecycle knowledge preferred).
• Strong delivery management skills: planning, governance, stakeholder management, and execution discipline.
• Excellent communication skills: able to influence, simplify complexity, and drive decisions across senior stakeholders.
• Strong analytical toolkit: process mapping, data analysis, problem structuring, and benefits articulation.
• Comfortable working across global teams and multiple time zones.

Preferred / advantageous

• Experience working with legal documentation and translating legal features into operational/technology requirements.
• Exposure to AI-enabled solutions, automation, or advanced analytics in a regulated environment.
• Experience with Agile delivery (Jira/Confluence), and/or hybrid delivery models.
• Knowledge of controls, operational risk, and audit-ready documentation.

Key deliverables

• Business requirements pack (epics/user stories, acceptance criteria, traceability).
• Current-state and target-state process maps and control points.
• RAID log, delivery plan, milestone reporting, and governance updates.
• UAT plan, test scenarios, defect triage outcomes, and business sign-off.
• Cutover/runbook inputs and operational readiness artefacts.

The rest of this description is on the employer’s own page.