Associate Director, Client Services

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

Reporting of the role 

This role reports to: AVP, Client Services. 
 
3 best things about the job: 

• You would be working in one of the most exiting agencies and lead a team of energetic and dynamic individuals.  
• Scope to work on various target segments 
• Systematized working process & Vertical Learning Curve 

In this role, your goals will be: In three months

• You would be expected to have full understanding on your portfolio of brand/s 
• Understand the different stakeholders within agency and start building relationship with them.  
• Helping your team to craft the agency response to the client briefs. 

In six months

• Ability to lead strategic & executional discussions with clients. 
• You should be able to have full understanding of what is happening on your clients & lead your team in that aspect.
• Be visible as the leader of your team within the agency as well as with clients
• Start interacting with our regional agency teams on client where applicable 

In 12 months

• Lead the annual planning process for our clients.
• Be the seamless bridge between local clients & regional/global agency team.  
• Converse on measurement metrics across touchpoint based on campaign objectives
• Win awards in both internal and external forums like FOM, Cannes, Smarties, RAMAI, etc.
• Ability to start driving agency KPIs; balanced with client KPIs 

The rest of this description is on the employer’s own page.